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Troubleshooting - accessing own main profile page

Hi ya'll!

I've been trying to figure this issue out since the last big update, which is when it started happening for me. I haven't heard of this from anyone else, so I figured I'd see if it's on my end or not.

  1. When trying to get to my own main page to see all my photos, clicking my photo icon in the top right ONLY opens the drop down menu with no option to take me to my own page. (So, when trying to access tookapic.com/[yourownusername])

  2. This happens on my phone as well as PC, in Chrome as well as Firefox.

  3. This seems to only happen when the window is small enough to NOT show my name next to the icon. If I can click my spelled out name, it works, but if I just click the icon (which is how it always appears on mobile), it only opens the dropdown menu.

Of course I can get there by typing it in manually or finding my name linked somewhere, but that shouldn't be necessary.

I'd super appreciate it if others could test this and see if it's the same for them and let me know so that I can figure out if this is on my end or not. Thanks in advance! :)

11 comments

Satoshi T It also occurs in my browser. On MS Windows, by narrowing the width of the browser, when it becomes only the face icon -when name is hidden-, it occurs!

Jennifer Okay, so at least it isn't *just* me. Thanks for checking.

Grace this happened to me for a while, but then it stopped, I don't know why

Jennifer Interesting...

Jennifer maybe a different browser or os update or something, hmm...

Grace yes I'm not really sure

Paweł Kadysz Try again (refresh the page).

Jennifer Still getting the same result when I hit the photo icon. Is there a particular browser I need...?

Marek Szymczuk There should be a link called "My profile" when you open the menu (it's visible only on mobile devices).

Jennifer Thank you for pointing that out, and once again, super kudos to tookapic team for getting that done in like an hour. :D

Satoshi T now on my browser "My profile" visible and I can go my own page :). Thank you @Marek !